Shipping policy

Shipping Policy – Alaska Prime

Order Processing

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Some made-to-order or customized products may require additional processing time. Any extended processing time will be communicated where applicable.

Shipping Destinations

Alaska Prime ships throughout the United States and to selected international destinations, including the United Kingdom, Canada, Germany, France, and other eligible European countries.

Shipping availability depends on the destination and the products ordered.

Shipping Times

Estimated delivery times after dispatch are:

  • United States: Typically 3–7 business Days (Made to order 10 to 15 Days).
  • International Orders: Delivery times vary by destination, shipping method, customs processing, and carrier.

These are estimates, not guaranteed delivery dates. Delays may occur during holidays, peak seasons, customs inspections, or due to circumstances beyond our control.

Order Tracking

Once your order has shipped, a tracking number will be sent to the email address provided at checkout.

Please allow some time for tracking information to become active after the carrier receives your package.

Shipping Delays

Alaska Prime is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, natural disasters, or other circumstances beyond our reasonable control.

We will do our best to assist customers in resolving shipping-related issues.

Customs, Duties & Taxes

International orders deliver with duty paid setvice.

Unless explicitly stated at checkout or in the product listing, customers are responsible for applicable import duties, taxes, and customs charges.

Damaged or Lost Packages

If your package arrives damaged, appears lost, or has not been delivered within the estimated delivery timeframe, please contact us promptly.

For damaged packages, please provide photographs of the packaging and the damaged product where possible.

We will work with the shipping carrier to investigate and help resolve the issue.

Contact Us

For questions or assistance regarding shipping and delivery, please Contact us at : alaskaprime.usa@gmail.com

Thank you for shopping with Alaska Prime!